I work with organizations that rely on established tools — websites, eCommerce platforms, business software, and internal systems — but don’t want those tools to become fragile, confusing, or neglected.
My focus is operational: setup done correctly, ongoing maintenance handled consistently, and clear documentation so people know how to use what they have.
Website setup using proven platforms
Ongoing maintenance and updates
eCommerce catalog, pricing, and content changes
Usability and clarity improvements
CMS, LMS, CRM implementation
POS systems (Square and integrations)
Google Workspace / Microsoft 365 setup
Permissions, structure, and workflow cleanup
End-user and admin training
Custom documentation and guides
Onboarding materials for new staff
Knowledge transfer so systems stay usable
Birdsong Systems works with anyone who needs their systems to actually work — small businesses, schools, nonprofits, and organizations that value reliability over hype.
Birdsong Systems | Robert McPeak | Parkersburg, WV | info@birdsongystems.com